Security & Anonymity

All of our users maintain anonymity within a completely safe and secure platform. Our online counseling takes place in a private and strictly confidential environment with anonymous aliases, providing a higher level of anonymity than traditional face-to-face counseling. Since there is no chance to run into a familiar face when meeting with your counselor, you can feel confident that your anonymity and privacy is completely secured.

In addition, all payments via the Live Person platform are transmitted over a secure connection. We use the Secure Sockets Layer (SSL) protocol for credit card transmittal, which provides the highest level of security.